Shipping Information
Order cutoff, processing and delivery times — all in Nairobi time (EAT).
Free delivery on all product orders
Standard delivery of products within Kenya is free of charge.
Installation costs
Many of our products — such as CCTV systems, electric fences, access control systems, automatic gates, and intercoms — require professional installation. Installation is quoted separately and varies based on the type of system, the number of units, and your location. Our team will confirm the full installation cost before work begins. There is no hidden charge — you will know the total cost upfront.
Order & Delivery Times
All times below are in East Africa Time (EAT) — Nairobi. Orders are processed on business days (Monday–Friday).
Order cutoff time
12:00 AM (00:00) — (GMT+03:00) East Africa Time (Nairobi)
Orders placed before 12:00 AM (midnight) Nairobi time are processed the same business day. Orders placed after cutoff are processed the next business day (Mon–Fri). Weekend orders are processed from Monday.
The estimated delivery time is calculated based on when the order was placed (before or after cutoff), the handling time and transit time below. If delivery falls on a public holiday, the estimate is adapted accordingly.
Handling time
1–3 business days (Monday–Friday)
Handling time is the time between the order cutoff following your order and when the shipment is ready for transit (hand-off to carrier). We fulfil orders on weekdays only.
Use 0–0 if the shipment is ready the same day (when the order was placed before the cutoff for that day).
Transit time
4–8 business days — Shipped Monday–Friday
Transit time is the time it takes the carrier to deliver the product to you. Shipments are handed to the carrier on business days (Mon–Fri). Delivery timelines may vary by destination within Kenya.
Total delivery time
All destinations: 5–11 business days
Estimated delivery is based on your location, when you placed the order (before or after cutoff), handling time (1–3 days) and transit time (4–8 days). If delivery falls on a public holiday, the estimate is adapted accordingly.
Summary
- •Free delivery: Standard product delivery within Kenya is free. Installation costs are quoted separately and vary by system type and location.
- •Order cutoff: 12:00 AM (00:00) EAT — (GMT+03:00) Nairobi
- •Handling time: 1–3 business days (Mon–Fri)
- •Transit time: 4–8 business days (Mon–Fri)
- •Total delivery: 5–11 business days (all destinations)
Important notes
ℹ️All times use East Africa Time (EAT) — (GMT+03:00) Nairobi. Business days are Monday–Friday.
ℹ️If delivery takes place over a public holiday, the estimated delivery time is adapted accordingly.
ℹ️For large or installation orders, we may contact you to confirm delivery and installation schedules.
Contact Information
Questions About Shipping?
Contact us for delivery updates or custom arrangements. Monday to Saturday, 8:00 AM - 6:00 PM
